Project Management for Communications

Q: What is the project management process for issuing communications messages in a project?

A: Although there are dozens of types of communications, the manner in which you communicate with your project stakeholders and team members is the same. First, you need to identify the message content (“what” you want to communicate), then the message audience (“who” to communicate to), then identify the message timing (“when” the message should be sent) and the format of the message (“how it should be sent). You then need to create the message, get it approved and communicate it. And finally, you always need to get feedback to determine whether the message was received and interpretted accurately.

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