Create an Acceptance Plan.

What is project acceptance and how do I ensure that we gain it?

Acceptance is one of those tasks that few project managers do well. Acceptance is simply defined as the ability of the project manager to gain acceptance by the customer that the deliverables meet the requirement levels agreed by the customer at the start of the project. By putting in place an acceptance plan you can ensure that you gain the customers agreement at the end of the project that the deliverables produced actually meet their requirements and therefore gain final approval that the customer is satisfied with the outcome of the project.

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